"Russell is a life-saver!  We were in the process of selling our house in Oxted when a drainage problem cropped up on the house survey.  At very short notice Russell was able to come to the house, investigate the problem and rectify the issue immediately.  He is a true and honest professional and we would highly recommend his services to all our friends and family, everyone!"

- Sandra Staley

"Russell has done various jobs for us. Everything has been carried out quickly and efficiently. He is a pleasure to deal with and couldn't recommend him more highly"

- Ann Albert

"I can't rate Russell highly enough, his service was first class. He diagnosed the fault with our leaky boiler from photos that I took (so no need for unnessary call out payments / lost time) and ordered the part needed right right away.
He made space in his busy calender to replace the part as we had a young baby in the house who needed to stay warm at night. He explained everything he did very throughly and also checked over our heating system, fixing bleed issues we did not know we had.
Russell is a very honest reliable tradesman, with reasonable rates, who I would highly recommend to anyone."

- Ian Bannister

"What can I say. Russell is truly one of the best guys we have found for our heating needs. We happened to call him on a Sunday morning and he was on holiday in Italy. He called us back. Who else would do that whilst on holiday if they were not truly genuine!! We could have got the work done before he got back 5 days later but did not as we felt that if he made the effort to call us back from Italy, he deserved the work and was genuine and interested. We first used him to fit a new gas hob. Russell is reliable and communicates with you all the time to ensure that you are aware of what needs to be done and how. We were very impressed with his professionalism and genuine desire to do a perfect job. He is clear with his quotes and can be trusted 100% to do a perfect job. He fitted the hob perfectly and left everything working. His workmanship was neat and tidy and he did only what he had to. We then used him again, twice, for connecting pipes to a gas meter and a landlord safety check. Both times, again, absolutely wonderful experience from start to finish. It is very difficult to find true, genuine people these days but Russell is one in a million. I cannot recommend him highly enough. Please do not have any doubts - if you need anything to do with plumbing or heating, give Russell a call. I guarantee, hand on heart, you won't be disappointed."

- Amit Amin


Honest and reliable plumbing & heating services, I like to think I do it right. But, don’t just take my word for it--my customers give me rave reviews!

Whether it’s my quick, quality, friendly service or the honesty and value I bring to every job, my customers always recommend me and use me again.

All reviews are 100% genuine and have been taken from Google, Yell and Facebook.

 


"I cannot rate Russell highly enough! He has done various jobs in our flat. including diagnosing & fixing a mystery leak in our boiler. Which 2 guys before him could not. Also helping in updating our kitchen & bathroom. He always delivers quality work, in a timely manner. Russell can advise & help with all sorts of things. He is also honest, I really do trust his work & judgement. I also ask lots of questions, as I want to understand things and without fail he answers my questions, in a way I understand, with a smile on his face & I never feel like an idiot. A true gentleman with exceptional skills, do not hesitate to hire Russell. You will not be disappointed."

- Natasha Rungassamy

"I had Russell fit a new combination boiler and radiator in our bathroom and I would like to say how friendly, professional and knowledgeable he was. I will have no hesitation in recommending him to anybody who needs plumbing work done. 1st class job Russell Many thanks."

- Nick Moss

"First time that I have used Russell, and definitely won't be the last. Russell did an excellent job installing out new boiler. He made what seem like a tricky job look easy!!! Also made good the inside and outside wall (look brand new!), fixing the poor job that was done by the previous plumber.
Thanks Very Much Russell, will be recommending you to any body that is in need of a plumber!"

- Daniel West

R J Miles Plumbing & Heating

"When we asked a quote Russell come round and it was instantly clear that Russell knew extensively what he was talking about. Also, my mother was doesn't know too much about plumbing and fitting new boilers, Russell spoke to my mother in language that she would understand.
The quote was very clear and very competitive in price. Russell gave us a date and turned up on time.
The quality of work was excellent, hiding pipework etc, it was clear that Russell takes a lot of pride in his work.
Once finished Russell made sure everything was tidy and my mother knew how to work the boiler.
Couldn't recommend more highly."

- Matt Bean

"Russell went over and above for my family when our heating broke down in winter time. I had a small baby and he went out and found some heaters to being back to my house so we were ok. So trustworthy and honest... Couldn't recommend him highly enough."

- Laura Marie Earley

"Russell Miles came to my flat after I had bemoaned the fact that I didn’t know who to trust when it came to all things heating and plumbing related- I had in the past used a few people, even some that came out to quote and each one of them took advantage that I was a woman who really didn’t know what was wrong in the first place. 
I can say that Russell did not do that, he came round at a time that was convenient for me, had a look at all the things that I had various quotes for and basically set me straight, as I didn’t need half the work other plumbing and heating engineers had quoted! On the day of the job he came to my flat at the time he said he would, fitted the radiator, disposed of the old one and cleaned up afterwards. 
I can’t thank Russell enough, he was honest & genuine and I can wholeheartedly say that I would recommend him to all my friends and family. 
Thanks Russ!"

- Ronita Tewari

reviews

"Finally found an honest cheerful and reliable plumber in the Sutton area. No job is too much trouble, and everything was expertly done. Look no further. Best in the business."

- Ric Machin

"I cannot rate Russell highly enough! He has done various jobs in our flat. including diagnosing & fixing a mystery leak in our boiler. Which 2 guys before him could not. Also helping in updating our kitchen & bathroom. He always delivers quality work, in a timely manner. Russell can advise & help with all sorts of things. He is also honest, I really do trust his work & judgement. I also ask lots of questions, as I want to understand things and without fail he answers my questions, in a way I understand, with a smile on his face & I never feel like an idiot. A true gentleman with exceptional skills, do not hesitate to hire Russell. You will not be disappointed."

- Natasha Rungassamy

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